Luna Hotel Serra da Estrela | Hotel in Covilhã, Portugal

| 8.4 (265 Reviews) |  1 Bathroom
Penhas da Saude Hotel | Luna Hotel Serra da Estrela

Hotel with TV, Guest Services and Laundry

Family ski hotel with indoor pool
After a day on the slopes, return to Luna Hotel Serra da Estrela to dine at the restaurant, drink at the bar/lounge, and take a dip in an indoor pool.
Limited housekeeping is available.
Luna Hotel Serra da Estrela offers 80 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Penhas da Saude, Covilhã, 6200-073, Portugal

Amenities

Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Restaurant
Bar
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 24.0 per night. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: eur 24.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards; cash is not accepted

Reviews

Helene
Sep 14, 2025 02:07:54 AM
Review Score:   4
Summary: When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.
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FAQ's

Is this Penhas da Saude hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Penhas da Saude hotel?

Check-in time for Penhas da Saude hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Penhas da Saude hotel have a swimming pool?

Yes, this Penhas da Saude hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Penhas da Saude hotel?

Best-rates for the Penhas da Saude hotel starts from $70 per night with includes Pool, Security/Safety, Bar, Child Friendly, Accessibility, Business Services, Bedding/Linens, Restaurant, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Skiing, Internet, TV, Guest Services, Laundry with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Penhas da Saude hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Penhas da Saude hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Penhas da Saude hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Penhas da Saude hotel?

Based on the information reported by the owner or manager, the Penhas da Saude hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Penhas da Saude hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Penhas da Saude hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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